Xovis improves passenger flow at Istanbul Sabiha Gökçen International Airport
12 May 2022 11:56
As of this year, Istanbul Sabiha Gökçen International Airport will be using Xovis’ passenger flow management system. The company, with locations in the Swiss canton of Bern and close to Boston, Massachusetts, has installed 184 artificial intelligence-compatible 3D sensors for this together with the systems integrator and aviation solution provider Dubai Technology Partners. These sensors depict the current situation in passenger areas both inside and outside of the airport in real time. This technology is able to identify overcrowded areas of the terminal.
Xovis CEO Andreas Fähndrich states in a press release from the company: “The objective of this data-driven project is to improve customer satisfaction by displaying live waiting times on the screens at the entrances and ensuring a balanced passenger flow between the entrances.” This means that passengers can for example see how long they may wait for access to a public restroom.
Berk Albayrak, CEO of Istanbul Sabiha Gökçen International Airport, comments in the press release that Xovis’ technology is not only “helping passengers save time by reducing waiting times” but that “providing real-time data flow to our teams will improve the efficiency of [the company’s] operations”.