Zurich Airport is the best in Europe for 20th year running

04 October 2023 09:15

Zurich CCGreater Zurich

Supporting partner

Kloten/Batumi - Zurich Airport has been named the best airport in Europe for the 20th consecutive year at the World Travel Awards in Batumi, Georgia. It retained its top ranking despite facing operational challenges as a result of the recent strong growth in passenger numbers.

Zurich Airport has once again claimed the title of Europe’s Leading Airport at the World Travel Awards, having held the top spot continuously since 2004. This year, the awards ceremony took place in Batumi, Georgia. According to a press release issued by Flughafen Zürich AG,  customer satisfaction and the quality standards of products and services at and around Zurich Airport were assessed for the nomination.

“Keeping quality high on an ongoing basis is one of our top priorities at Zurich Airport,” says CEO Lukas Brosi. “In recent months, we have faced operational challenges due to the strong recovery of passenger numbers after the pandemic. However, thanks to the good cooperation with all airport partners, the measures taken took effect. The fact that we are once again able to accept this award means a lot to us.”

The World Travel Awards are among the best-known distinctions in the travel industry, and are presented annually in a number of different sectors and categories. As the organizer has announced in a press release, Air France was named Europe’s Leading Airline in the aviation sector. Lufthansa won in the Europe’s Leading Airline – Business Class category and Virgin Atlantic claimed the title of Europe’s Leading Airline – Economy Class. The award for Europe's Leading Airline Lounge went to THE LOFT by Brussels Airlines and Lexus at Brussels Airport. ce/mm


Supporting partner

Swiss Pavilion Digital